Privacy policy

 

Last updated: October 16, 2026

 

This Privacy Policy explains how HALORA ("we," "us," or "our") collects, uses, stores, and shares your personal information when you visit our website, make a purchase, or contact us. We are committed to handling your information responsibly and protecting your privacy.

 

Personal Information We Collect

 

When you visit our store, we may collect information about your device, browser, internet connection, and interactions with our website. This may include your IP address, browser type, device information, and pages viewed.

 

When you place an order or attempt to make a purchase, we may collect information such as your name, billing address, shipping address, email address, phone number, order details, and payment-related information.

 

If you contact us, subscribe to our marketing communications, or participate in a promotion, we may collect the information you voluntarily provide.

 

How We Use Your Information

 

We may use your personal information to:

 
       
  • Process and fulfill orders and payments.
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  • Arrange shipping, delivery, returns, and refunds.
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  • Communicate with you about orders, products, and customer service requests.
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  • Maintain, operate, and improve our website and shopping experience.
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  • Detect and prevent fraud, unauthorized transactions, and security issues.
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  • Send promotional emails or marketing communications where permitted by law and your preferences.
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  • Comply with legal, tax, accounting, and regulatory obligations.
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Shopify and Third-Party Services

 

Our online store is powered by Shopify, which helps us provide our ecommerce services. Your information may be processed by Shopify and other service providers that support our store, including payment processors, shipping providers, analytics services, and customer support tools.

 

These providers may process personal information as necessary to perform their services, subject to their applicable privacy policies and legal obligations.

 

For more information about how Shopify handles personal information, please review Shopify's consumer privacy information and privacy policy on its official website.

 

Payments

 

When you make a purchase, your payment is processed through the payment methods available at checkout. We do not intentionally store complete payment card numbers or security codes on our own systems. Payment information is handled by the applicable payment processor according to its security practices and privacy policy.

 

Cookies and Similar Technologies

 

We may use cookies, pixels, and similar technologies to operate our store, remember preferences, maintain shopping carts, understand website performance, and support advertising where applicable.

 

Depending on your location and consent choices, these technologies may also be used for analytics and personalized advertising. Where required by law, we will request your consent before using non-essential cookies or similar technologies.

 

You can manage available cookie preferences through our consent banner or settings. You may also adjust your browser settings, although disabling certain cookies may affect website functionality.

 

Advertising and Analytics

 

We may use analytics and advertising services to understand how visitors interact with our store, measure marketing performance, and promote our products. These services may use cookies or similar technologies, subject to applicable law and your consent preferences.

 

Where applicable, you may opt out of certain targeted advertising or data uses through the privacy choices available on our website or by contacting us.

 

How We Share Personal Information

 

We may share personal information with the following categories of recipients when necessary:

 
       
  • Shopify and ecommerce service providers.
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  • Payment processors and financial service providers.
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  • Shipping, delivery, fulfillment, and returns providers.
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  • Analytics, advertising, and marketing service providers, where permitted.
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  • Professional advisers, regulators, law enforcement, or other parties when required by law or necessary to protect legal rights.
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  • A successor or acquiring entity in connection with a business transfer, merger, or sale, subject to applicable law.
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We do not sell personal information for money. Any sharing for targeted advertising or similar purposes is handled in accordance with applicable privacy laws and your available choices.

 

Data Retention

 

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

 

When information is no longer required, we will take reasonable steps to delete it or securely de-identify it, subject to applicable law.

 

Data Security

 

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

 

Your Privacy Rights

 

Depending on your location and applicable law, you may have the right to:

 
       
  • Request access to the personal information we hold about you.
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  • Request correction of inaccurate or incomplete information.
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  • Request deletion of certain personal information.
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  • Request a copy of certain information in a portable format.
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  • Withdraw consent where processing is based on consent.
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  • Opt out of marketing communications.
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  • Object to or restrict certain processing activities where applicable.
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  • Opt out of certain targeted advertising or data sharing where applicable.
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To exercise a privacy right, contact us using the details below. We may need to verify your identity before processing your request. Your rights are subject to applicable legal exceptions and requirements.

 

Marketing Communications

 

If you subscribe to our emails or otherwise consent to receive marketing, we may send you updates about new products, promotions, and special offers. You can unsubscribe at any time by using the unsubscribe link in a marketing email or contacting us.

 

Even if you opt out of marketing, we may still send essential transactional messages related to your purchases or customer service requests.

 

Children's Privacy

 

Our store offers clothing for different age groups, including children, but our website is intended to be used by adults or individuals who have the legal capacity to make purchases. We do not knowingly collect personal information directly from children where prohibited by applicable law. A parent or legal guardian who believes a child has provided personal information may contact us to request appropriate action.

 

International Data Transfers

 

Your information may be processed or stored in countries other than the country where you live, depending on the location of Shopify and our service providers. Where required, we take appropriate steps to protect personal information during international transfers in accordance with applicable law.

 

Third-Party Websites

 

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing personal information.

 

Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes to our practices, business operations, technology, or legal requirements. The updated version will be published on this page with a revised "Last updated" date.

 

Contact Us

 

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need help with your personal information, contact us at:

 

Store: HALORA

 

Email: sikaakolo1@gmail.com

 

Website: https://0wdi1f-0i.myshopify.com/